CheapOair Reviews

CheapOair has an overall rating of 4.3 based on 37 reviews. Customer feedback on CheapOair is mixed: CheapOair reviewers highlight positive aspects like affordable flight options, user-friendly interface, good customer service, which strongly appeal to budget-conscious travelers. However, CheapOair is often criticized for its hidden fees, limited customer support hours, occasional booking errors.

4.3/5.0

37 reviews

5 Stars

20

4 Stars

5

3 Stars

8

2 Stars

1

1 Star

0

All CheapOair Reviews (37)
john-Estes
June 02, 2026
"Helped me out without making me feel scammed"
I needed to change a flight and was stressed about it. I’m always a little worried with travel stuff that I’m going to get hit with some surprise fee or somehow be fooled into doing the wrong thing. But Cheapoair support got back to me quicker than I expected, and the agent explained everything in a way that actually made sense. The wait wasn’t bad, they were nice, and the whole thing ended up being simple. I really appreciated that.
JosephWagner
May 25, 2026
"Seat mix-up fixed fast"
I had a little mix-up with my seat selection, but cheapoair got it sorted out quickly. I ended up getting the seats I wanted and didn’t even have to call back a second time. Happy with how it went.
Marco_castellucci92
May 21, 2026
"Payment finally went through without a hitch"
I was a little nervous trying it, but the payment went through just fine. i was relieved that there were no issues at all.
CharlesHerold_90
May 20, 2026
"Refund info was clear right away"
My first impression was that the refund policy was really straightforward, which made me feel better before booking. I checked it first and it clearly laid out the fees and timing without making me hunt around for details. Nice to have that answered upfront with no headache.
grahamyoung3006
May 04, 2026
"Schedule change got sorted out"
So I got this email from Cheapoair about a schedule change. At first I was kind of like… wait, what changed? It wasn’t super clear to me right away. I ended up calling them, had to sit on hold for a bit, which wasn’t great. But once I got someone, they explained the new flight time clearly. A little annoying, sure, but in the end it was handled okay. Not perfect, but good enough.
john1996
April 18, 2026
"First impression was a little stressful, but they came through"
At first, I was worried because I had an issue with changing my flight and wasn’t sure how messy it was going to get. My first impression was that it might take a while to fix, but cheapoair support actually handled it faster than I expected. It wasn’t perfect right away, but they kept me updated and got everything sorted in the end.
hello_thomas251
April 12, 2026
"I booked my flight through cheapoair and..."
I booked my flight through cheapoair and, not gonna lie, I was a little nervous waiting for the confirmation email to show up. But it came through within just a few minutes, and all the ticket details were right there and easy to read.

It was kind of a relief not having to wait around or call customer service. For the price and how fast everything was confirmed, I’m happy with it. I’d definitely use them again.
hello_thomas251
April 12, 2026
"I booked my flight through cheapoair..."
I booked my flight through cheapoair and the confirmation email came in pretty much right away, which was a relief. I didn’t have to sit there refreshing my inbox over and over, because I really hate when companies make you wait and wait for basic booking info.
The reminders and updates came through on time too, so I’ll give them credit for that. I still wish the whole process felt a little less cluttered, though, because I kept feeling like there were too many emails, too many little details, and just too much to sort through, but in the end everything worked fine.
Bryan_brinkerhoff78
April 10, 2026
"There were a couple of upsells..."
There were a couple of upsells along the way, which I usually don’t love, but they were easy enough to skip. I’m particular about not getting pushed into extras I don’t need, and this didn’t bother me much.
NicholasHarrison
April 09, 2026
"Helpful and patient support"
The agent was really professional and patient with me (which I appreciated a lot). They stayed calm, didn’t rush me, and helped me understand what was going on with my booking issue. Everything was explained clearly and politely, and it made the whole experience much less stressful
DavidGardner
April 08, 2026
"Helpful with my airline schedule change"
My flight got changed by the airline, and I wasn’t sure what I was supposed to do next (not my favorite kind of surprise). I reached out to CheapOair support, and they handled the back-and-forth with the airline and got my new flight details sorted out without me having to spend the whole day calling around.

The chat did take a little while, but they checked in and kept me updated, which I appreciated. I also confirmed everything directly with the airline afterward, and it all matched (always good for peace of mind). Overall, it was a good experience.
hello_reyna705
April 07, 2026
"and the fare actually stayed the same"
i was glad the price didn’t suddenly change on me. I booked a flight through CheapOair and the fare I saw was the same one I paid at checkout. No random price jump or surprise charge after choosing the flight. The taxes and fees were easy enough to understand too. My ticket email came quickly, and the charge on my card matched what I expected. Happy with how it went.
KimberliDrage
April 04, 2026
"Prices are ok tbh, but not always the lowest"
I’ve found cheaper prices on other sites a few times, so they’re def not always the cheapest. That said, they do have some decent deals here and there, so it’s still worth checking imo.
alberto_Bonnett74
April 02, 2026
"I booked a flight to Manila and then..."
I booked a flight to Manila and then realized I got a bit tangled up with the passport name details, which is exactly the kind of thing that makes me overthink everything. I was already picturing some long back-and-forth, but Cheapoair support got back to me quickly and helped fix it without turning it into a huge headache. I was actually making coffee at the time and forgot I had even started it, so at least one problem got solved that morning. The price was decent too, not the cheapest thing in the world but fair enough for an international ticket. Overall, I’m happy with how the booking went.
roger1974
March 29, 2026
"Easy booking, but the insurance price made me gasp"
Booking was super easy, no complaints there. But when I saw the travel insurance price, I was like, wait... are we insuring a trip or buying a small island? It wasn’t awful or anything, and the coverage seemed fine, but for what it actually included, I’m not totally convinced it was worth the extra cost.
beverlypurcell8873
March 24, 2026
"Baggage info was accurate"
The baggage details matched what the airline showed, so there weren’t any surprise fees, which was a relief. It was easy to follow too. I mean, it’s not exactly exciting stuff, but it did what I needed and saved me from second-guessing everything at the airport.
kathleen_Wilkins94
March 24, 2026
"Pretty easy booking experience"
I booked my flight through Cheapoair and it was straightforward. I didn’t have to dig around too much to find the flight I wanted, and the checkout/payment steps were easy to get through. The only thing that bugged me a little was that the price seemed to shift while I was still looking, if that makes sense. Still, everything went through fine, and I’d probably use it again if the fare was right.
Robin.seutter
March 16, 2026
"I’ll be honest, I usually stick with my..."
I’ll be honest, I usually stick with my go-to brand and didn’t really expect much here. But the rewards points actually added up and saved me some money, so I can’t complain. I’m still a little torn because I’m loyal to what I normally use, but this was a nice surprise.
staciharewood4450
March 15, 2026
"Pretty good prices and an easy booking process"
I think I found a cheaper flight here than on a few other sites I checked, and the booking was straightforward. Some fees did show up closer to the end, which was a little annoying, but overall I still seemed to save some money.
HERDER
March 09, 2026
"Itinerary matched up"
My itinerary was exactly the same as my booking, so there were no weird surprises when I checked in. whoever runs this actually has things set up smoothly. Easy overall...

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CheapOair Q&A

How do i make a change/cancellation to an existing booking?

Isaiah.Graves
December 11, 2019

“you can't and they will steal your money like what they did to me”

How come there are so many negative reviews? i am looking to book a flight...

Ryan.Harper
November 09, 2019

“NEVER BOOK FLIGHTS WITH CHEAPOAIR! ENDLESS SAGA!!! Beside that they asked me $5797 to change one leg of the return of a $1350 flight a first time and then $7876, I finally discovered that they are located in PAKISTAN!!!!! No air company can detect on their system the fare for this ticket so no company could change this return! The ticket has been bought from those gangsters from some consolidator in a shady way. The customer service is pitiful and simply doesn't care about you once you have been scammed with the ticket purchase. AVOID!!! AVOID!!! AVOID!!! AVOID!!! AVOID!!! AVOID!!! Basically out of a regular flight of 16 hours I have to add 9 hours to reach LA via Washington. A real pain in the butt. And now that I already checked in, they are babbling of contact Lufthansa when I'm already in the plane AVOID!!! AVOID!!! AVOID!!! AVOID!!! AVOID!!! AVOID!!!”

Hi,i would like to know if car rental is refundable in case of cancellation?

Hi, i would like to know if car rental is refundable in case of cancellation?

Iv booked return tickets from belfast international to alicante spain but have only recieved comformation for one way tickets to alicante we are due to fly on the 2 september i am extremely worried as i don't want to get stuck in spain

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